Question: Are you experiencing issues such as crashes, corrupted files, etc. while working in the software?

Answer: It is necessary to set exceptions in your antivirus software for specific folders.

The folders and subfolders that need to be added as exceptions are:

• C:\Users<login name>\ESAXX.X (XX.X = SCIA Engineer version, e.g., ESA22.0 for SCIA 22.0)
• C:\Users<login name>\Documents\ESAXX.X (XX.X = SCIA Engineer version, e.g., ESA22.0 for SCIA 22.0)
• C:\Users<login name>\AppData\Local\SCIA

Additionally, you need to add executable files:

• Esa.exe
• SciaEngineer.exe (applicable only for the 64-bit version)
• EsaEngineeringReport.exe
• EsaStartupScreen.exe
• Solver.exe (applicable only for the 64-bit version)
• Solver64.exe
• SolverM.exe (applicable only for the 64-bit version)
• DesignForms_CalcExe.exe
• DukeLogin.exe

These executable files are located in the installation folder of SCIA Engineer (XX.X = SCIA Engineer version, e.g., Engineer22.0 for SCIA 22.0):

• SCIA 32-bit version: C:\Program Files (x86)\SCIA\EngineerXX.X
• SCIA 64-bit version: C:\Program Files\SCIA\EngineerXX.X

Note: Some users exclude the entire installation folder of SCIA Engineer from antivirus scans as it positively impacts the software's performance.